What happens after my order is placed?Updated a year ago
Orders with New Perkie Prints:
Photo Selection - Our photo selection specialists will review the photo uploaded with your order. If it looks great for our artists to work with, your order will head to the art queue. If our photo selection specialists have any concerns or questions about the photo you uploaded they’ll reach out to you to help you select a new photo or get your sign-off to proceed with artwork creation.
Perkie Print Creation - Once your photos are selected, your order will be matched to one of our talented artists who will bring it to life. They’ll consider what adjustments your specific photo might need in order to have your pet looking their best!
Perkie Print Preview Delivery & Sign-off - Once your artist has finished your custom portrait, they’ll send you an email with a preview of your Perkie Print attached. If you wish to make any final tweaks before we print, your artist will be happy to help.
Production - Once you sign off on your Perkie Print Previews, your order will move to the final stage, production. Each item in your order will be individually printed with care.
Shipping - Your items will be packaged and shipped!
Orders with Existing Perkie Prints:
We’ll send you an email with an attachment of the Perkie Print you’d like to reuse to confirm we have the right one.
Production - Each item in your order will be individually printed with care.
Shipping - Your items will be packaged and shipped!