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How do I avoid a redo fee?Updated 3 months ago

We believe in transparency, which is why we offer a complimentary photo consultation to review the image you’d like to use before our artist starts working. This way, you’ll know exactly what we can and can’t achieve with the chosen photo. To avoid any additional fees, please don’t hesitate to reach out with questions about the photo you’re considering before artwork begins. We’re happy to replace or update your photo choice at no cost during this consultation stage.

What We Consider in Our Photo Review Process:

  • Expression: If there’s a specific look you’d like (e.g., pet smiling or playful), please let us know. Once we start, the chosen expression will be reflected in the final portrait.
  • Pose & Positioning: The orientation of your pet matters. If your pet is in profile or looking over their shoulder, this will appear in the artwork. We can't alter the direction or pose, so be sure you love what you see in your selected photo.
  • Removal Requests: If you'd like us to remove a specific item, like a harness or background, please inform us upfront so we can factor this in as we start.

How to Get in Touch:

  • Add a Note: Include specific requests or clarifications in your order note at checkout.
  • Contact Us: Reach out via email or DM us on Instagram @perkieprints with any questions.

At Perkie Prints, every portrait is a handcrafted work of art, thoughtfully created by a real artist who pours time and care into each piece. We focus on capturing your pet’s unique character in a one-of-a-kind portrait. By communicating preferences in advance, you can ensure your artwork meets your expectations—and avoid any additional redo fees.

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