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Can I get a refund for a Custom Pet Portrait?Updated a year ago

We are happy to offer refunds up until our artists create your Perkie Print.


Once your artwork has been created, we no longer offer a full refund because your artist has already put in the labor to create your custom piece.


We understand that sometimes the transformation doesn’t quite hit the mark as you might have hoped. If you aren’t totally satisfied with your Perkie Print after the art has been commissioned, we have 3 options:

  • Unlimited minor revisions to your Perkie Print for free! 

  • Discounted redo fee for your artist to start from scratch with a new photo

  • Refund any physical items in your order

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